Ninad Pathak

Ninad Pathak

Ninad Pathak is a founding member and Editor in Chief at CodeForGeek. He writes about practical AI tooling and developer workflows, and outside work you will likely find him with a book, hot brewed coffee, and ambient music.

AI Customer Service Chatbots for Safer Support

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AI customer service chatbots work best on narrow, repeatable requests backed by approved support content. Keep policy, billing, account, and other protected decisions outside the model’s authority. A fluent answer can still create a support incident if it invents a…